Tracking Shopee orders can be a headache, especially for sellers managing multiple Shopee stores. Manually checking each store’s order status, updating customers, and ensuring smooth delivery through various Shopee Supported Logistics providers can be time-consuming and overwhelming. Without an efficient tracking solution, sellers may experience:

• Confusion in Tracking Multiple Orders: Sellers who operate several Shopee stores must log in and out of different accounts to check order statuses manually. This process increases the risk of errors and missed updates.

• Delays in Order Tracking Updates: With different Shopee Supported Logistics options like J&T Express, Ninja Van, Pos Laju, and others, keeping up with real-time updates can be difficult. Sellers often struggle to provide timely tracking information to customers.

• Customer Complaints Due to Tracking Issues: Buyers expect transparency in shipping updates. When sellers cannot provide accurate tracking updates quickly, it leads to increased customer inquiries and potentially negative reviews.

How BigSeller Simplifies Shopee Order Tracking

BigSeller offers an all-in-one logistics tracking solution, making it especially beneficial for sellers with multiple Shopee stores. Here’s how it helps:

One Dashboard for All Shopee Orders

For sellers managing multiple Shopee stores, BigSeller helps organise and monitor shipments more efficiently by consolidating all logistics tracking information in one place. This centralised system improves efficiency and reduces the risk of missing any shipment updates.
 

Real-Time Order Status Updates

Sellers can view real-time updates under the Latest Logistics Information section. This feature provides crucial details such as:

• Tracking Status: Check if the package is in transit, pending delivery, or successfully delivered.

• Time Updates: See the latest time-stamped logistics events.

• Shipping Provider Details: Verify which shipping service is handling the order.

To get more details, simply click on the Tracking Number (2) or the Logistics Details (3) button, which will open a full tracking history, including estimated delivery time and warehouse processing updates.

Aside from tracking logistics, sellers can access complete order information by clicking the Order Details (4) button. This provides an overview of the customer's purchase, payment details, and fulfilment status.
 

Multilingual Support for Global Sellers

BigSeller offers a built-in translation feature, allowing sellers to translate logistics updates into their preferred language directly on the tracking pop-up. This is particularly helpful for cross-border sellers handling international shipments.
 

Why Use BigSeller for Shopee Tracking

Managing multiple Shopee stores can be overwhelming, but tracking your orders doesn’t have to be. Instead of struggling with manual tracking and handling customer inquiries, using BigSeller’s logistics tracking feature can significantly improve operations. By centralising all Shopee order tracking into one platform, sellers can save time, reduce errors, and enhance the shopping experience for their customers.

If you’re looking for an easier way to track your Shopee orders, consider using BigSeller’s logistics tracking feature today and simplify your e-commerce logistics management!

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